Legal Documents

93app's Terms and Conditions — Good to know

Please read our Terms & Conditions carefully before using the 93app platform. These terms define the rights and responsibilities of both you and us.

Last updated: January 1, 2026

1. Introduction & Acceptance

Welcome to 93app. These Terms & Conditions ("Terms") apply to all users of the 93app platform. By visiting our website or creating an account, you are deemed to have accepted these Terms.

93app is an online betting and casino platform built for users in Bangladesh, offering Sports Betting, Live Casino, Bingo, and a wide range of gaming options. Our goal is to provide you with a safe, fair, and entertaining gaming experience.

Important: If you disagree with any part of these Terms & Conditions, please refrain from using 93app.

2. User Eligibility

The following conditions must be met to open an account and access gaming features on 93app:

  • You must be at least 18 years must be.
  • You must register using accurate and genuine personal information.
  • An individual may only One Acc ount open.
  • Registrations from countries or regions where online gaming is prohibited by law will not be accepted.
  • No individual may manage an account on behalf of another person.
  • Anyone whose previous account has been closed is not permitted to open a new account.
93app may request identity documents at any time for age verification. Failure to provide accurate information may result in account suspension.

3. Account Registration & Security

When registering on 93app, you must provide accurate details including your full name, email address, mobile number, and any other required information. Opening an account with false information is strictly prohibited and may result in immediate account termination.

  • Keep your password strictly confidential and do not share it with anyone.
  • Please notify us immediately of any unauthorized access to your account.
  • You are solely responsible for all activity that takes place on your account.
  • We recommend enabling two-factor authentication to keep your account secure.
  • Withdrawals may be restricted if the account verification (KYC) process has not been completed.

4. Deposit & Withdrawal Policy

93app supports deposits via Mobile Banking, Nagad, Rocket, and other Bangladeshi payment methods. All financial transactions are secured with SSL encryption.

  • The minimum deposit amount is set according to the guidelines specified on the platform.
  • Withdrawal requests are typically 1–3 business days are processed within.
  • Account verification is mandatory for withdrawals.
  • It is recommended that the source of deposits and the destination for withdrawals be the same.
  • Transactions will be suspended if money laundering or suspicious financial activity is detected.
  • Transaction processing fees may apply where applicable.
Before submitting a withdrawal request, please ensure your account has been verified and all bonus wagering requirements have been met.

5. Bonus & Promotions Policy

93app regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, which you must read before accepting.

  • The welcome bonus is available to new users only.
  • Each bonus has Wagering Requirements that must be met before a withdrawal can be made.
  • Attempting to claim bonuses through multiple accounts may result in all accounts being terminated.
  • 93app reserves the right to modify or cancel any bonus offer at any time.
  • In the event of any bonus-related dispute, the decision of 93app shall be final.

6. Betting & Gaming Rules

All betting and gaming activities on 93app are governed by the following rules:

  • Once a bet has been confirmed, it cannot be changed or cancelled.
  • If a technical error causes an abnormal game result, that round will be considered void.
  • Certified RNG is used to determine game outcomes RNG (Random Number Generator) Technology is used.
  • Using any software or bots to play games is strictly prohibited.
  • Any player found colluding with others to manipulate game outcomes will have their account permanently closed.
  • In Live Casino games, the dealer's decision is final.

7. Responsible Gaming

93app believes gaming should be enjoyable and controlled. We place responsible gaming at the top of our priorities.

  • Users can set their own daily, weekly, and monthly deposit limits.
  • You can temporarily or permanently close your account at any time if needed.
  • If 93app suspects that a minor is engaging in gaming activity, the account will be investigated immediately.
  • If you are struggling with gaming addiction, please reach out to our support team.
For more details on responsible gaming, visit our Responsible Gaming view the page.

8. Account Suspension & Termination

93app reserves the right to suspend or permanently close an account without notice in any of the following circumstances:

  • Registering with false or inaccurate information.
  • Operating multiple accounts.
  • Fraud, match-fixing, or the use of bots.
  • Money laundering or suspicious financial activity.
  • Harassing or abusing other users.
  • Violation of applicable laws.

Upon account termination, any valid balance will be returned; however, balances derived from bonuses may be forfeited.

9. Privacy & Data Protection

Your personal information is of the utmost importance to us. 93app will never sell your data to third parties.

  • Collected information is used solely for service improvement and verification purposes.
  • Payment information is stored in fully encrypted form.
  • To learn more, visit our Privacy Policy read.

10. Changes to Terms

93app reserves the right to update these Terms & Conditions at any time. You will be notified of any changes via email or an in-platform notification. Continued use of the platform after such changes will be considered your acceptance of the updated terms.

If you have any questions or concerns, please contact our support team: [email protected]

Transparency & Security Guarantee

Our Terms & Conditions are designed to protect players and ensure fair gaming.

Secure Transactions

Every deposit and withdrawal is protected by SSL encryption. Your financial information is completely private and secure.

Fair Gameplay

Certified RNG technology ensures that the outcome of every game is completely fair and free from manipulation.

Transparent Policies

All our rules are written in plain, clear language. There are no hidden conditions — what is written is what applies.

24/7 Support

If you have any trouble understanding the terms, our Bengali-speaking support team is always ready to help.

Responsible Gaming

We help players set limits to keep gaming enjoyable, not overwhelming. That is our commitment.

Regular Updates

Our terms are reviewed regularly, and users are notified in advance of any changes.

Done reading the terms? Join now 93appon

Once you are comfortable with our Terms & Conditions, register for free and claim your welcome bonus.

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